Vanquish Worldwide, LLC will be recognized and honored with the 2017 Alabama Performance Excellence Award Team Showcase Silver Award at the Annual Alabama Performance Excellence Program Conference and Banquet in May 2018.
The award recognizes Vanquish’s Transporters Kaizen Team located at Fort Rucker, AL for their outstanding performance and efforts in applying quality principles while educating employees within the business unit. This Silver Award exemplifies the benefits Quality leadership and empowered teams can bring to an organization. Vanquish’s Management fosters continuous improvements as a matter of procedure and is aggressively implementing ISO 9001:2015.
The Quality first approach synchronized with Quality tools such as process maps, flow charts and the application of lean tools, including fish bone diagrams, to deliver excellence to the customer. The Vanquish team worked to resolve a legacy challenge hindering maximum transportation service performance. During the course of the Kaizen event, the team efficiently capitalized on additional opportunities to improve multiple processes which significantly increased not only bus readiness but also data collection and reporting for the Vanquish Fort Rucker team and their customer as well.
Upon the start of the contract in November 2016, Vanquish Worldwide quickly identified challenges in maintaining the required number of buses to transport soldiers daily on and around the U.S. Army Aviation Center of Excellence. The Vanquish Transporters Kaizen Team analyzed the problem, determined a feasible solution and implemented a plan to improve bus availability. Transportation support is a key contract performance metric and a key indicator of business performance.
In addressing the challenge, the team spread the much-needed bus repairs over five vendors instead of two established local vendors. In three months’ time, the change improved bus availability by 21 percent while reducing maintenance costs. The increase in bus availability ensured the required support for Flight School Students without straining resources. As a result, bus readiness is now meeting 100 percent of the customer’s schedule with, on average, just one or two buses out of service or in shop for repairs versus the previous average of five buses.
Vanquish Worldwide, a Service-Disabled Veteran-Owned Small Business based in Maryville, TN, provides prime contractor support in material and facility maintenance and transportation at Fort Rucker, AL in addition to Eglin Air Force Base in Florida. The work at Fort Rucker and Eglin AFB is among five locations where Vanquish provides U.S. Army Logistics Readiness Center Support.
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